Privacy Assessments for a Provincial Digital Service Transformation
18+ monthsFIPPA (Ontario), PHIPADigital Service Delivery — Privacy Impact Assessments
Delivered 15+ privacy impact assessments under FIPPA for a provincial ministry modernizing citizen-facing services across digital channels, integrated data-sharing platforms, and third-party cloud services.
Scope of Work
- Privacy Impact Assessments for a provincial government ministry undertaking major digital transformation of citizen-facing services
- Multiple digital channels, integrated data-sharing platforms, and third-party cloud services
- Sensitive personal information, including health card and health program data
Methodology
- Pattern-based assessment recognizing the privacy patterns that recur across a digital service platform
- Iterative assessments that evolve with each release rather than single-point-in-time reviews
- Several assessments run in parallel throughout the program
Deliverables
- 15+ Privacy Impact Assessments under FIPPA across digital service platforms
- Pattern-based assessment — four reusable platform patterns assessed once and built on by later services
- Release-by-release assessment updates that track the platform as it changes
- Data inventories and control registers mapping required privacy controls to system components
- Risk registers and mitigation recommendations for each assessed service
Outcome
- 15+ PIAs delivered since 2024, with the program ongoing
- Reusable platform patterns that later service assessments build on
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